Support and product
For questions about the platform, bugs, sales and feature requests.
- Questions about features and plans
- Bugs and unexpected behavior
- Feature requests
Reply within 24h on business days
contact@consultor.appContact
The right person.
The right channel.
The fastest way to reach us is WhatsApp. For email, each topic has its own channel with a defined SLA.
Privacy and data protection
For data subject rights requests and GDPR/LGPD inquiries.
- Data subject rights requests
- GDPR and LGPD requests
- DPA for enterprise contracts
Reply within 72h (legal deadline)
contact@consultor.appBefore you write
Check if your question is already answered.
The FAQ covers the most common questions about plans, data and how the platform works. You can find the answer in seconds.
Important notice
We don't respond to cold outreach from agencies, sales tools or unsolicited services.
Human support
A real team, no bots in the replies.
Reply time
Each channel has a target SLA published below.
Direct channel
No routing or long forms.